Clarabridge’s Sid Banerjee Named WBJ Most Admired CEO of 2014

Banerjee honored for leadership and growth at Clarabridge and in the greater D.C. area

RESTON, Va.–(BUSINESS WIRE)–Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, today announced that CEO Sid Banerjee was honored as Washington Business Journal’s Most Admired CEO of 2014. Banerjee was recognized for leadership in refining Clarabridge’s message, improving its offering, steering its strategic and impressive growth, and continuing to be an outstanding example of the potential for technology companies in the greater Washington D.C. area.
As founder and CEO, Banerjee is a force for change and growth within Clarabridge, continuing to provide innovative ideas and leadership to the company and to the larger Customer Experience Management market. Since Banerjee founded the company in 2006, Clarabridge has had a profound impact on how consumers interact with brands for shopping, travel, banking, electronics, and more. Today Clarabridge boasts more than 400 clients from global brands including ADP, Dell, Orbitz, Petsmart, and Cisco. These brands are using the technology that Banerjee pioneered to improve customer experiences and ultimately deliver satisfied, loyal, and happy customers.

While Clarabridge has posted consistent growth since its founding, Banerjee recognized in 2013 the opportunity to catalyze the company’s and market’s momentum into exponential growth, securing an infusion of $80 million in equity funding from new investors General Catalyst Partners, Summit Partners, and Unica-founder Yuchun Lee. Since Banerjee’s decision to raise growth capital and add strategic investors to the company’s Board, the company has shown exceptional results – monthly recurring revenue run rate is now up 107%, the number of office locations has doubled, the employee base has more than doubled, and, best of all, the customer base has increased 344%.