Docent Health announced today that the company received investment capital from three prominent venture capital firms deeply committed to cultivating consumerism in healthcare. The $15 million Series A round, co-led by Bessemer Venture Partners, New Enterprise Associates (NEA) and Maverick Ventures, will help Docent Health transform the way health systems engage with customers. Docent Health’s offering combines advanced analytics with workflow automation to orchestrate carefully curated “experience journeys” that integrate digital and human interactions.
“As patients behave more like consumers, it’s evident that an emphasis on meeting their needs in very new and different ways will be essential for health systems to adapt,” said Mohamad Makhzoumi, partner and head of digital health at New Enterprise Associates (NEA). “Because of this shift in patient behavior, companies like Docent Health are poised for success, especially as healthcare organizations transition to consumer-focused models of care delivery.”