On January 11, 2016, NICE Systems announced the acquisition of Customer Interaction Analytics vendor Nexidia for $135MM in cash. Spurrier Capital Partners acted as the exclusive financial and strategic advisor to Nexidia. Atlanta, Georgia-based Nexidia is the leader in advanced speech and interaction analytics for some of the world’s largest contact centers, media and entertainment companies, government agencies, and legal firms.
SCP assisted the Company in educating potential buyers and partners on the capabilities and value of its highly innovative Neural Phonetic and Search Grid technologies, in addition to navigating the complexities of the competitive relationship with NICE and the challenges in transitioning to a higher percentage SaaS model. Lead investors included HarbourVest Partners, H.I.G. Capital, Paladin Capital Group (MAVA Member), Boston Millennia Partners, and Blue Cross Blue Shield Ventures.